Availability and prices of tickets on the viagogo ticket exchange are driven by market demand; they are not determined by viagogo.
Face value is the expression used to refer to the price printed on the "face" of the ticket, i.e. the price it is sold for on the primary market. This price is determined by the Football Federation, the club or organizer of the event.
The face value of a ticket can differ from the selling price, because the tickets on viagogo are sold at "market value". This is the price a consumer is willing to pay for a ticket to a specific event. If the event is in high demand, the selling price is likely to be higher than the face value on the ticket and vice versa.
Go to TopDue to the nature of the event, sellers are not able to specify a specific section or row.
The tickets you are buying will be for a specific category, but they can be sat anywhere within that category. Unfortunately we cannot be any more specific that this and please bear that in mind when you are purchasing your tickets for the World Cup 2010.
Go to TopIt is currently reported in the Press that FIFA will release tickets very close to the World Cup event and buyers can expect to only receive their tickets once they arrive in South Africa.
viagogo are making plans to manage this expectation and you will be regularly updated as the event gets nearer. The quickest way to get an up to date status on your order will be through our track your order page; all information we have on when and where you will receive your ticket will be updated here in the weeks leading up to the event.
When you purchase tickets, please provide us with an address you would like the tickets sent to. When you have accommodation booked in South Africa, please add a new address in the Settings section of My Account. If it is the case that tickets will be given to you in South Africa, we will notify you ahead of time and request your South African address if it is not already in your My Account section.
Tickets are currently listed with the intent of shipping and there is a delivery handling fee. If the tickets need to be delivered to you in South Africa, this fee will be used to manage the logistics; couriers, staff on site etc.
Go to TopIf FIFA action their plan to release tickets in South Africa, tickets will either be delivered to your hotel address, or we will arrange a pick up location for you to collect your tickets near to the stadium. Please be assured you are covered by the viagogo guarantee.
Go to TopThe viagogo guarantee ensures buyers will receive their tickets in time for the event and you will receive similar or better tickets than you ordered, otherwise you will receive a full refund..
Sellers are provided with a safe and efficient exchange to sell their tickets and ensure you are paid in a secure manner.
viagogo does not cover loss or damage of your tickets. We also cannot cover any incidental costs, so please ensure you have personal insurance to cover you fully. Please treat your tickets inline with the money you paid for them – we cannot get them re-printed or re-issued.
Go to TopWe apologise for any inconvenience caused, but hope you understand that as this is such a high profile event, we have had to take certain precautions to ensure we can meet the viagogo guarantee for our buyers and sellers.
In addition to viagogo’s standard Terms and Conditions, there are ‘Special Event’ conditions specific to the World Cup 2010. Please click here to read these additional T&Cs